Azimo Review

This is an independent review written by Review data of more than ten thousand Azimo customers were collected from Trust pilot website.  Emotional analysis was performed on the customer data using the natural language processing libraries of open source statistical analysis software R. Emotional analysis is performed to provide the readers with an emotional summary of all the ten thousand reviewers. We believe that this information will enable the readers in making the right decision.  

Company data was collected from the website and other credible sources of information. Care has been taken to ensure that right, relevant and accurate information has been used in this review. hopes that this review will help you in making the right choice for your international money transfer needs.

Contents of Azimo review

1.    What does brand Azimo mean?
2.    What are its customer ratings?
3.    How are other customers reacting to their services?
4.    Can I trust Azimo?
5.    How do I send money with Azimo?
6.    What are the different types of fees charged?
7.    Why is Azimo better than banks?
8.    Where do I find alternatives to Azimo?
9.    When is it advisable to use Azimo?  
10.   What is their origin story?



1. What does brand Azimo mean?
Azimo is the money transfer company aiming to make sending funds simpler & more cost effective than ever before. Their mission is to use technology to democratise financial services, making them affordable and available to all.


2. What are its customer ratings?

Azimo is rated as excellent by Trustpilot website with 91% of the reviewers rating it as great or excellent. Customers were satisfied with their speed of delivery but some of them were frustrated because the delivery took more than 48 hours.     


3. How are other customers reacting to their services?

Using the natural language processing capability of R more than ten thousand reviews written in Trustpilot website was analysed for customers’ emotions. Customers trust Azimo and voluntarily recommend them to the review readers. Clearly the positive feelings dominated the negative ones. Customers were happy about Azimo to be efficient, excellent and reliable. Very few of them expressed concern over the delay in delivering the money into their bank account and said that they had to wait longer. Azimo customer support team has actively responded to their posts in Trust pilot website. You may read them in Trust pilot portal.  

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4. Can I trust Azimo?
Azimo Ltd. is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN 900220) for the issuing of electronic money. As part of this regulation, customers’ funds are held in fully segregated client accounts with trusted global institutions. Azimo Ltd is licensed and regulated by HMRC as a Money Services Business (MSB), Licence No.12676497. The website and mobile app use MasterCard SecureCode and Verified by Visa systems to ensure only valid orders are processed. The security is further increased by continually scanning their system for unusual transactions. When an alert is raised, they stop a transfer and contact customers. They use a sophisticated multi-point technique to ensure all transactions are subject to the correct levels of “Know Your Customer “and regulatory checks, including the OFAC blacklist.      


5. How do I send money with Azimo?

  • To use Azimo for the first time, you’ll need to set up an account using your email address
  • Enter recipient details and amount - Set up the transfer by entering all details yourself or requesting them
  • Pay securely - Visa, Master Card, Maestro and bank transfers accepted
  • Transfer processed - Money from our local partner's account is sent to your recipient's bank or cash pick-up point
  • Money delivered - Money can be delivered in minutes to a few days, depending how fast your recipient's bank can process it


6. What are the different types of fees charged?

  • Transfer fee: The exact fee will depend on where you are sending money to and from, and by which method. There are no hidden fees with Azimo – you will get the total cost of your transfer, including the exchange rate, before you press the ‘send’ button.
  • Delivery fee: Banks and other financial services deliver services for different delivery methods. Most are free but some have a small charge. But this is not charged by Azimo
  • Payment fee: Credit card companies Visa and MasterCard charge fees (known as 'interchange') to process card payments. These charges vary according to your payment method. This is beyond the control of Azimo and you can check the charges with your concerned card issuer.
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7. Why is Azimo better than banks?
Azimo’s charges are up to 85% lower than those of high-street banks or traditional providers offering the same service. Unlike high-street banks and other currency exchange services, Azimo only works online and on mobiles. This cuts the need for expensive offices and branches and reduces costs. They are also a company founded by and employing migrants and understand the importance of a reliable and low-cost money transfer service. They believe that our customers should keep as much of their hard-earned money as possible, which means Azimo should only charge a reasonable and transparent fee.


8. Where do I find alternatives to Azimo? helps you compare Azimo and other service providers. In the simple and easy to use interface, you may select the source and destination currencies to find the alternative service provider to Azimo.  


9. When is it advisable to use Azimo?
The brand of Azimo relies on being affordable and available. This has been demonstrated and the customers have talked about it in their reviews. In general, it is advisable to use them when you are looking for a reliable, trustworthy and fastest money transfer provider.  

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10. What is their origin story?
The name Azimo is derived from the Swahili word for ‘help’. Azimo is a new type of money transfer service that’s changing the way people send money to their family and friends around the world.